![]() Accept this as good news, since it usually means that the problem can be fixed without something as drastic as reinstalling all of OS X-or erasing your entire drive. If the crash doesn’t occur when you’re logged in to the other account, the crash’s cause is a file in your user folder, rather than a more general issue with OS X. If you’ve never created a second account, now is the time to do so. Log In as a Different User You’ve installed new programs and you’ve tweaked preferences-is it one of the millions of changes you’ve made to your sys-tem that’s giving your Mac a stomachache? You can find out by logging in as a different user. To return to your old settings, delete the new default preferences file and remove the. What’s Your Preference?ĝid you select to shift to new settings after a Safe Relaunch of a crashing application, but now want the original settings back? You’ll find them stashed away in your user folder/Library/Preferences, labeled with the. As a last resort, turn off your Mac by unplugging the power cord. If the crash is so bad that you can’t get Restart to work, press and hold your Mac’s power button until the machine shuts off. It’s amazing how often this simple act resolves a problem. Restart Your Mac Select the Restart command from the Apple menu. These are worth trying not only for crashes but also for almost any other odd symptom you may confront. If a Safe Relaunch doesn’t stop the crashes, it’s time to move on to a time-tested set of potential fixes. plist file to active duty (see “What’s Your Preference?”). If you decide you want to go back to the original settings-perhaps because you discover that switching preferences files ultimately didn’t help-you can still return the original. Keep the new ones and reset any custom preferences-if this puts an end to the crashes, it’s a price worth paying. At this point, another dialog box will appear and ask whether you want to keep the new settings or revert to the original ones. If Safe Relaunch eliminates the crash, quit the program (File: Quit). OS X will disable the application’s preferences file and replace it with a new default file. ![]() ![]() Click on Try Again to launch it in Safe Relaunch mode. Unexpected News Here’s what you’ll see when an application crashes.
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